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Control Center

What is Control Center (CC)?

Control Center (CC) is a web application used in VATSIM Scandinavia for training, mentoring and bookings. This is the core of our operations where people submit applications for ATC training, check the status of their training, read training reports and make bookings for positions online.

As a mentor you are required to keep the trainings you are responsible for up to date with training reports and internal comments when necessary. You can send requests directly to training staff here as well for different actions.

At this point you should already have been given more access as a mentor in CC. If not, talk to the Training Assistant or Training Manager.

Control Center is open source and available on GitHub. If you find a bug or have an idea for a good feature, feel free to create an issue there.

Section: My Students

This page has an overview of all students currently assigned to you as a mentor.

Clicking the training state will open the full training page.

Note in particular that the "Last Report" field will turn red if it passes 2 weeks as a reminder for you to either publish a missing report or notify training staff that the student hasn't arranged a session in accordance with Student Training Policy.

The same overview is also embedded on the front page of CC.

Section: Training

Student information

In this module you will have access to relevant information about the student and the training. Additionally there is a button for requests that is covered in the section below.

Requests

From the same module you as a mentor can send requests to training staff. This will create a task in CC for the person you send the request to and they will be notified by e-mail.

Custom request


Can be used for almost anything. It is a free text field. Typically used to request solo for T1 trainings, pause trainings etc.

Solo endorsement

Sends a request to issue a solo endorsement for the student. Note that the relevant theoretical exam must be issued and passed before a solo endorsement can be given.

Note: Solo for T1/T2 trainings are not issued as Endorsements. Talk to training staff or use the custom request.

Rating Upgrade

Usually not used by mentors, but can be used to request a formal rating upgrade in case a training is completed and there is no need for an exam. Rating upgrades are mainly requested by examiners.

Theoretical Exam Access

Requests to issue the theoretical exam for the student from VATEUD.

Timeline

This section is where most events for the training is shown from most recent to old.

Internal comments

Training staff and mentors can add internal comments to the timeline, as shown above. These are NOT visible to the student, but should be limited to relevant information regarding the training.

Personal or sensitive informations shall not be written

Use these comments to keep training staff informed about the training, for example if there will be slightly more than 2 weeks between sessions a short explanation in the timeline is very useful. This way the training staff spends less time following up individual trainings and mentors spends less time on answering these questions.


Example of good and informative internal comment.

Training Reports

This section shows all historical training reports, which can be expanded by clicking the date. This is also where you create new training reports from the "Create" menu in the top right corner.

If another mentor had a session with your student you can use the "Report one-time link" and send it to the mentor which will allow them to submit a single training report on the training.

Training Interest Confirmations

This section shows the history for all training interest e-mails sent out to the student with dates for sent, deadline and when they were confirmed.

As seen above, unconfirmed interest e-mails will be shown as well.

E-mails to confirm training interest is sent out to trainings with state "In queue" and "Pre-training". Hence, trainings that are Active will not receive these.

The training will be automatically closed if the interest is not confirmed within the deadline.

This section shows all tasks (requests) for the training and their status.

Section: Sweatbox Calendar

The Sweatbox Calendar is a simple way to keep our use of Sweatbox somewhat organised and ensure that sessions don't collide and create issues for each other. It is internal to our vACC and does not propagate to any other systems.

Existing bookings

In the main section each booking is shown with start and end time, position, the corresponding FIR and which mentor booked it. Additionally there is a notes field.

Creating a Sweatbox booking

If you have created a regular ATC booking, this is almost identical.
Fill out the form - it is very self explanatory.

Note (meta) about notes! The booking notes are visible to everyone that has access to the sweatbox calendar. Mind your words. Good use is to inform if you are using server 2 for example.